Best Buy offers an inviting shopping experience focused around meeting the individual needs of the customer with wide aisles and an open floor plan allowing customers to shop on their own or with the help of a no-pressure (non-commissioned) Blue Shirt product specialist if desired. Best Buy stores in Canada offer an exciting in-store experience including features such as Best Buy for Business, an area of the store dedicated to serving small business customers and staffed by Business Technology Professionals, interactive product displays and car installation bays.

The first Best Buy Canada stores opened in the fall of 2002, with eight locations in the Greater Toronto Area. The Company continued its successful expansion, opening more stores in Ontario and entering new markets in Manitoba, Saskatchewan, Alberta and British Columbia. In the five short years since launching in Canada, Best Buy is now the country's second largest electronics retailer, with over 50 stores across the country.

Best Buy Mobile is managed from the company’s headquarters in Burnaby, British Columbia. The new store concept harnesses the iconic power of the Best Buy brand that Canadians have grown to trust and will:

• Give the customer Canada’s best selection of phones and carry all Canadian networks
• Be staffed by informed, impartial, non-commissioned mobile phone specialists
• Offer straightforward information on pricing
• Be there for our customers for the life of their phone

Best Buy Mobile expansion plans also include upgrading the mobile sections of select Best Buy stores across Canada for the Best Buy Mobile “store-within-a-store” concept. This new section within Best Buy’s current retail stores will offer more selection; have dedicated team members, and a no pressure, non-commissioned sales environment.

In addition, they are a one stop shop for bulk sales to the B2B market for Gift Cards from the retail brands- Future Shop & Best Buy. The sales team helps companies build new commercial business segments and opportunities in consumer electronics, appliances, media and gaming that are beyond the company’s present retail capabilities.

Future Shop's ConnectPro expert teams are thoroughly trained with certification programs, training in customer service and product connectivity to deliver a first-class experience. Appointments can be booked in-store and by calling 1-866-4CONNECT. For more information, go to www.futureshop.ca/connectpro.

During the late 1980s, Future Shop followed an aggressive growth strategy, quickly expanding operations into the provinces of Alberta, Manitoba and Ontario. By 1990, Future Shop had become Canada’s largest electronics retailer, and throughout the 90's, Future Shop continued to expand into the remaining provinces in Canada. By fiscal 2001 annual sales had surpassed $2 billion.

Future Shop and its employees are dedicated to providing consumers with expert service and offering the latest digital products, including a wide selection of brand-named televisions, computers, audio, entertainment software and hardware plus appliances – all backed by a low price guarantee.

Future Shop’s website, www.futureshop.ca, has been a hugely successful venture. It is the #1 retail site in Canada, with more than 4.78 million unique monthly visitors. Future Shop launched an online Community Forum with Avatar to interact with Canadians about technology. Over 41,000 Canadians are registered as members in the Community Forum, and there are over 11,000 users in the Forum at any given time.

Since then, the Geek Squad expanded its service offerings to include professional Home Theatre and Car Electronics Installation. The Geek Squad is ready to take the hassle out of your technology woes with the know-how and skill to set up and install your computer, network, home theatre, and car audio, video and navigation systems.

With more than 30 offices across Canada, ReClaim covers more than 600 major brands in-store & special order through Future Shop and Best Buy Canada retail locations. Its expert sales staff, aims to make the product replacement process as easy and simple as possible. By leveraging the corporate buying power, ReClaim is able to provide competitive pricing, knowledgeable service and timely solutions for all consumer electronics, appliances and media replacement issues.