Departments








Merchandising

One of the largest departments at Best Buy Canada Ltd., this team purchases all the products that you see in our stores! If you're a shopper and you love your gadgets and technology, this may be the place for you.

On a serious career track? Our Merchandising Bench Program offers training toward a future with us, as an Assistant Merchandise Manager, Merchandise Manager, Senior Merchandise Manager or Director. The program partners you with one of our senior team members, so you can shadow and observe their daily responsibilities and tasks for up to six months. This hands-on, interactive experience is a great way to learn about our company values, vision and objectives, and to gain valuable additional retail industry knowledge.

Marketing

Do you get excited about the latest, greatest gadgets and gear? Can you inspire anyone else to be as excited about it as you are? If you can, and if you believe there’s no limit to what you can achieve, Marketing may be the team to join!

Marketers are strategic thinkers, inspirational leaders, informative communicators and an all-round creative bunch. We have a hand in conceptualizing and crafting everything from our flyers to television commercials, at times working closely with our partners (such as Microsoft, Sony, Canon and Apple) in the process. We interpret technology trends, listen to our customers’ needs, and help ensure that we bring them technology that enhances their lives.

Finance & Accounting

Ever wanted a crack at the books of a $5-billion a year organization? This is your opportunity.

Crunch numbers with the best, at British Columbia's second largest privately held company! mollit anim id est laborum.

Store Design

Have a few ideas about how technology can enhance the customer experience? Interested to find out how we set up our stores to be attractive and accessible? See your ideas come to life, and satisfy your curiosity, in Store Design! We’re responsible for:

  1. Designing and developing interactive store displays for numerous store types
  2. Maintaining brand integrity and consistency in the design, layout and merchandising of our stores
  3. Researching and developing upcoming technologies for use in our stores, and for customer-related programs

Logistics/Supply Chain

Like to get things moving? You'll be doing a lot of that with the Logistics and Supply Chain team! We have more than 500 associates across the country responsible for moving goods from the manufacturer, through our distribution centers and retail stores, to our customers. The company literally can't sell anything without us! We also organize and arrange for the home delivery of major appliances and electronics to customers, through third party partners; develop special event plans for store openings and holidays; and provide service and support to other Best Buy Canada departments.

Human Resources

Are you a people person? Could you talk - and more importantly, listen - to people all day? Or even if numbers turn your crank. Join our Human Resources department.

We're all about creating amazing experiences for Best Buy Canada Ltd. customers by starting with the basics: creating and maintaining a wonderful lifetime career experience for our employees. We help ensure the company attracts the best, develops the best, and keeps the best employees in our field, in the country.

Commercial Sales

Are you all about the business? Do you like figuring out how to generate mutually beneficial relationships with other businesses or consumer groups, such as finding out what computer hardware and software solutions would work best for a company's needs? Try out a career in Commercial Sales. We deliver business-to-business and business-to-consumer services to clients across Canada, specializing in:

  • Digital signage solutions
  • TV panels and digital solutions for resource industries, hotels, restaurants and bars
  • Media, appliances and consumer electronics for incentive programs, lotteries, promotions and prizing
We’re also a one-stop shop for bulk sales to the business-to-consumer market for Future Shop and Best Buy Gift Cards. The sales team helps companies build new commercial business segments and opportunities in consumer electronics, media and gaming that are beyond the company’s present retail capabilities.

Supply Chain

Do you have a good head for numbers, are you great at multitasking, and do you get bored with doing the same thing every day? Supply Chain Solutions is a centralized, skilled centre that provides leadership, support and solutions to the entire Best Buy Canada Ltd. team, We increase the company’s productivity and performance, providing customers with the best value while saving on our costs.

  • Holiday and event planning, including new store openings
  • Customs and vendor compliance
  • Global sourcing/Direct import process and improvement
  • Supply chain solutions
  • Collaborative Planning, Forecasting, and Replenishment for our merchandising teams

Loss Prevention

Do you believe you have what it takes to protect any company’s most important asset—its people? Step right up to our dedicated Loss Prevention team. We provide the company with leadership in the areas of health and safety, insurance, risk management, investigations and inventory control, including managing the innovative physical security technologies in our stores.

Properties

Like property management or real estate, but dislike the business? Join our Properties team, and help Best Buy Canada Ltd. source and develop our real estate capital! With over a 200 stores across the country and with more planned on the way, you'll get to use your time management and cost management expertise in any number of challenging ways. .

E-commerce

Do you believe that you can, and should, be able to find and do just about anything online? Ever visit a website, and think you could create a far better "user experience" than the one you just had? Join our ecommerce team! One of the company's fastest growing, diverse divisions, we create high quality functional, educational online experiences for our customers in collaboration with our retailing and manufacturing partners.

  • Content: With your creativity and project management skills, you're a whiz at creating, organizing, analyzing and updating all of the elements you see on our websites, from the text to the graphics and images
  • Merchandising: With your strong communications and time management skills, you're a star at crafting compelling promotions and educational outreach programs for our customers, working with our retailers, manufacturing partners and the rest of the ecommerce group
  • Order Fulfillment: With your sharp organizational skills, you're on the ball with co-ordinating the in-home delivery of thousands of online orders, from order processing to delivery schedules to fraud prevention.
  • GUI (Graphical User Interfaces): With your in-depth knowledge of web design, Flash and Photoshop, you'll expertly create and update the look and feel of our transactional websites to create an attractive, continually fresh and easy browsing experience for our customers
  • Marketing: With your business development skills, you'll specialize in both external and internal advertising through working closely with search giants like Google, Yahoo and MSN to drive traffic to our transactional sites; manage special projects and promotions like live community events; and maintain the on-site ad space marketing programs with our vendor partners

Retail Operations

Are you a good communicator? Can you see both sides of any situation? Want to play a huge role in the success of one of Canada’s biggest consumer electronics retailers? Look no further than Retail Operations. We work collaboratively with everybody, from the employees at Corporate Head Office to our employees and customers in our stores, in the areas of communications, training and store operations.

Reclaim

ReClaim is an insurance replacement service aimed at assisting customers to exponentially obtain a replacement for a lost, stolen, or damaged product. With more than 30 offices across Canada, ReCalim covers more than 600 major brands in –store & special order through Future Shop and Best Buy Canada retail locations. Its expert sales staff, aims to make the product replacement process as easy and simple as possible. By leveraging the corporate buying power, ReClaim is able to provide competitive pricing, knowledgeable service and timely solutions for all consumer electronics, appliances and media replacement issues.

Service Division

Are you a "go to" person? Believe you can make a difference? Join us in the Service Division! We understand that an awesome customer experience goes beyond marketing and selling products at competitive prices. We provide after-purchase support to our customers, when they need us the most. Through innovation and empowering our team, we constantly strive to lead in an area of our business which is truly a differentiator in the customer’s experience.

  • Call Centre: Provide customer support for online and retail purchases as well as warranty claims
  • Service Depot: Work on customer product repairs (located in our distribution centers)
  • Warranties: Give customers peace of mind through providing them with additional product and service coverage beyond the manufacturer's limited warranty, and administer claims
  • Solutions: Improve the customer experience by figuring out how to make it easier for customers to get help and support, while troubleshooting the existing system